https://help.jackwills.com/support/home 2026-04-26T08:01:26+00:00 always 1.0 https://help.jackwills.com/support/solutions 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000242254 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000458974 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000462610 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000464150 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000464154 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000464156 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/80000464157 2026-04-26T08:01:26+00:00 always 0.8 https://help.jackwills.com/support/solutions/folders/80000357191 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000412326 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000694484 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000694764 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000699753 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000709750 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000709751 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722424 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722425 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722426 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722435 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722436 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722439 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722440 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722441 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000722442 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/folders/80000729327 2026-04-26T08:01:26+00:00 always 0.64 https://help.jackwills.com/support/solutions/articles/80000495477-add-to-safe-sender-list 2023-11-13T09:42:21-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000495489-i-m-having-problems-signing-in-what-can-i-do- 2024-10-22T02:04:00-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000495490-i-m-experiencing-issues-using-the-website 2024-12-02T06:26:26-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571939-how-do-i-register-for-an-account- 2024-10-21T04:24:23-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571940-how-do-i-create-or-change-my-password 2025-05-23T06:24:20-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571942-how-do-i-buy-online- 2025-02-05T06:35:25-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571944-how-do-i-pre-order-an-item- 2025-02-05T06:35:37-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571950-unsubscribe-delete-account 2024-06-24T09:32:09-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571951-how-do-i-create-or-change-my-email-address- 2025-02-05T06:35:10-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80000571955-how-can-i-change-details-and-marketing-preferences- 2024-10-04T06:21:38-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001023151-1-who-we-are 2026-02-07T16:01:11-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001023155-2-placing-an-order 2026-02-02T06:26:33-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001023158-4-delivery 2026-02-02T06:25:43-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001023167-terms-and-conditions-all-sections- 2026-03-23T07:59:27-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001023170-9-complaints 2026-02-07T15:57:37-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024001-3-description-and-pricing-of-goods 2026-02-02T10:22:59-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024005-10-gift-cards 2026-02-02T06:15:38-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024006-11-fraud-prevention 2026-02-02T06:16:11-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024007-5-cancellation 2026-03-23T08:00:53-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024008-13-offers-promotions-and-competitions 2026-02-02T06:23:39-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024011-privacy-and-cookies 2026-04-01T06:16:24-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024012-fur-policy 2025-07-03T09:08:56-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024013-guide-to-pegi-ratings 2025-01-02T06:03:35-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001024509-14-partner-program-product-terms 2026-02-02T06:24:40-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001054122-customer-service-opening-times 2026-02-03T12:15:52-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001085132-declaration-of-conformity 2024-10-18T11:29:38-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001094363-what-is-frasers-plus- 2025-02-04T04:08:32-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001094905-i-m-experiencing-issues-with-the-app 2024-10-23T10:12:02-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001138347-user-generated-content 2026-02-02T06:27:24-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001154860-how-do-i-change-my-details- 2024-10-10T09:46:29-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156540-i-need-to-return-an-item-bought-online 2025-04-02T09:39:37-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156542-i-need-to-return-my-order-or-item-bought-in-store 2025-12-04T05:55:29-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156545-can-i-exchange-an-online-order- 2024-10-16T04:41:05-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156547-can-i-return-more-than-one-order-in-the-same-parcel- 2024-10-16T04:41:43-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156549-how-will-i-receive-a-refund- 2025-01-22T10:19:52-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156551-when-will-i-receive-a-refund- 2025-01-30T12:37:55-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156553-i-can-t-see-a-refund-on-my-bank-statement 2024-10-16T04:44:06-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156582-delivery-options 2025-08-18T05:39:37-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156583-rest-of-the-world-delivery-costs 2024-10-17T03:57:21-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156584-click-and-collect 2026-04-20T05:15:06-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156585-where-is-my-order- 2024-10-22T11:53:21-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156586-why-is-my-order-late- 2026-03-30T09:14:39-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156598-tracking-delivery 2025-02-03T03:51:08-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156599-can-i-track-my-delivery-overseas- 2024-10-16T08:02:14-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156600-order-confirmation 2024-10-18T04:52:03-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156602-customs-charges-and-import-duties 2024-10-16T08:07:41-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156603-why-has-my-order-item-returned-to-sender- 2024-10-16T08:08:54-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156605-my-parcel-shows-as-delivered-but-i-ve-not-received-it 2024-10-16T08:10:04-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156606-click-and-collect-exceptions 2024-10-16T08:10:34-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156607-click-and-collect-voucher 2026-04-20T05:16:23-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156611-how-do-i-apply-a-discount-code- 2024-12-02T07:35:35-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156612-what-payment-options-are-accepted- 2024-10-16T08:36:58-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156613-what-is-payment-authentication- 2024-10-18T09:16:46-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156614-payment-issues 2024-10-16T08:40:05-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156615-why-is-my-bank-showing-two-charges-for-my-order- 2024-10-16T08:40:50-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156616-can-i-use-my-gift-card-or-evoucher-online-and-in-store- 2025-02-17T04:01:12-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156617-can-i-use-my-credit-note-online-and-in-store- 2025-02-17T04:00:26-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156619-can-i-cancel-or-make-changes-to-my-order- 2025-03-11T07:48:53-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156620-apply-gift-card-evoucher-or-credit-note 2024-12-23T11:28:02-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156621-where-do-i-find-my-voucher-code-and-pin- 2024-10-18T09:20:37-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156622-why-is-the-item-price-different-to-what-i-was-expecting- 2024-10-18T07:08:10-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156623-how-do-i-check-the-balance-on-my-gift-card-or-evoucher- 2024-10-23T06:50:17-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156625-i-ve-received-the-wrong-item 2024-10-18T09:03:40-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156626-my-item-is-faulty 2024-10-18T09:02:55-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156627-i-m-missing-an-item-from-my-order 2024-10-16T08:56:41-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156628-why-have-you-cancelled-my-order-or-item- 2024-10-22T05:06:38-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156639-my-order-has-been-cancelled-but-it-appears-that-i-have-still-been-charged 2024-10-16T09:53:57-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156640-i-haven-t-received-my-gift-card 2024-10-16T09:54:59-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156641-my-item-is-incomplete-or-missing-parts 2025-01-22T10:15:24-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156643-how-can-i-get-a-vat-receipt- 2024-10-23T05:28:03-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156644-when-will-i-receive-my-pre-order-item- 2024-10-18T09:06:33-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156645-how-do-i-find-my-size- 2024-10-16T10:04:45-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156646-item-out-of-stock- 2025-01-30T06:47:14-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156647-is-there-a-limit-to-how-many-products-i-can-buy- 2025-01-30T06:47:30-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156648-size-guide 2024-10-16T10:04:11-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156649-product-information 2024-10-18T09:08:08-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156652-store-finder 2024-10-16T10:08:10-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156654-i-d-like-to-leave-feedback-about-one-of-your-stores 2024-10-18T11:11:06-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156839-can-i-return-an-online-order-to-a-store- 2024-10-18T09:11:47-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001156840-i-m-experiencing-issues-using-the-returns-portal 2025-02-13T09:46:49-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001157026-i-m-experiencing-problems-with-my-gift-card-or-evoucher 2025-01-06T06:39:50-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001159880-i-m-trying-to-return-my-order-but-it-s-saying-my-order-isn-t-found 2025-01-30T11:49:42-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001164126-tips-for-staying-safe-online 2024-12-23T07:53:37-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001164127-what-to-do-if-you-ve-been-targeted-by-a-scam 2024-12-23T07:51:01-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001165696-the-store-staff-refused-my-faulty-item-return 2025-01-22T10:17:35-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001165697-i-ve-lost-my-store-receipt 2025-09-06T02:49:11-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001165698-why-do-i-receive-a-credit-note-when-returning-store-orders- 2025-01-22T10:20:45-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001165699-why-are-the-item-prices-in-store-not-always-the-same-as-online- 2025-01-22T10:22:03-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001165700-why-is-the-item-price-different-to-what-i-was-expecting- 2025-01-22T10:22:57-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001166437-what-will-happen-if-i-am-not-in-when-the-parcel-is-delivered- 2025-01-30T12:02:25-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001167096-do-you-offer-student-or-blue-light-discounts- 2025-02-10T06:15:24-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001172509-return-an-item-bought-online-shipped-from-a-brand-partner 2025-04-02T09:34:37-04:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001195578-8-limitation-of-liability 2026-02-02T06:14:25-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001195579-12-personal-data 2026-02-02T06:22:54-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001195580-6-returns 2026-02-02T10:23:56-05:00 always 0.512 https://help.jackwills.com/support/solutions/articles/80001195581-7-defective-goods 2026-02-07T16:01:53-05:00 always 0.512