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Black Friday 2024
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FAQs
FAQs
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FAQs
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Delivery & Collection
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Delivery Methods
Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Orders & Payments
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Placing Orders
Placing Orders
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Completed Orders
Completed Orders
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Product Info
Product Info
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Placing Orders
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Returns & Refunds
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Returns
ReturnsExtended Christmas Returns Policy
We’ve extended our usual returns timeframe to give customers peace of mind when shopping during the festive period.
For items ordered online - We are happy to offer a refund for items purchased online from Monday 28th October 2024, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 5th January 2025.
For items purchased in store - We are happy to offer a credit note for items purchased in store from Monday 28th October 2024, as long as they are returned unworn and in perfect saleable condition within their original packaging up until Sunday 5th January 2025.
Please retain the receipt as proof of purchase.
Refunds and credit notes will only be offered in accordance with your statutory rights (which remain unaffected). For all other terms associated with returns, please refer to our returns policy.
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Refunds
Refunds
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Brand Partner Returns
Brand Partner Returns
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Returns
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Stores & Services
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Store Information
Store Information
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Store Information
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Financial Services
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Frasers Plus
Frasers Plus
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Studio Pay
Studio Pay
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Frasers Plus
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My Account
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Getting Started
Getting Started
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Getting Started
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Site Policies
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Terms & Conditions
Terms & Conditions
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Other Policies
Other Policies
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Privacy and Cookies Policy
Privacy and Cookies Policy
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Terms & Conditions