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Delivery & Collection
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Delivery Methods
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Delivery FAQs
Delivery FAQs
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Delivery Methods
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Placing Orders
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Completed Orders
Completed OrdersWhy have you cancelled my order or item?
You're order may have been cancelled due to one of the following reasons:
- The items are out stock when it comes to packing your order
- The items are not available for shipping out of the UK
- The billing address doesn't match the details your payment provider has on records.
You will receive an 'Order cancelled' email to confirm which items have been cancelled and the pending payment amount will be released to your original payment methods. Please allow 2-5 working days for this to be cleared.
Please note: If your item included in a sale and then cancelled because the item was out of stock, we will not be able to honour this price if the item come backs in to stock after the sale has ended.
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Product Info
Product Info
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Returns
Returns
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Refunds
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Brand Partner Returns
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Returns
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Store Information
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Frasers Plus
Frasers Plus
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Getting Started
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Getting Started
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Privacy and Cookies Policy
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